3/2/2024 0 Comments Sky zone socks priceThe staff was completely clueless and unorganized. Thank you SKyzone for ruining my sons 7th birthday party and for making me look so bad in front of my family and friend for choosing this place where my son and family and friends were only supposed to enjoy themselves this is what we pay for.īEWARE!!!! THEY WILL GIVE YOUR BIRTHDAY GIFTS AWAY!!!! This place is the most unprofessional and chaotic birthday party place I have ever been to. If you look at the basic package and what was provide to me that was exactly what was offered to me plus no host and the aggravation and taking the time away from my sons celebration and family and friends. Adding to all these things that were not provide for a package that listed and I paid my money and did not received what I paid for! Because I paid for a Mega VIP package and received the Basic package as I described. I couldn’t even cut the cake because no host was around to get me something to cut my sons birthday. No utensil was provided during the party, at all time we were by ourselves with out any help. My son never received his t-shirt as stated on the package, The party favor, the stickers, the mega VIP standard pass for guest jumper to go back. On top of all these poor management customer service my guest and I did not receive what was described on the package, nobody received the sky zone bottle. I couldn’t celebrate with my son due to this. Our party was supposed to end at 6:15pm we had to wait because another party was running late and then we were rushed for our party that stared at 6:40pm and they literally told us to get out at 7:10pm this was really a nightmare the time that I was supposed to be spending with my son, family and friends celebrating my sons birthday I spend it trying to figure out why my party wasn’t going to the way it stated on the package. I spent more than one hour trying to discuss and explain to the workers there that the package that I paid for was for a private room not for a court area, plus this was located on a second floor with only stairs, which meant that two of my guest whom were handicapped couldn’t join us due to the space location limitation. The previous party that was there did not clean up and we had to clean up the tables and garbage that was on the floor. ![]() ![]() Our host supposed to decorate? My family and me had to carry all the decorations and the food and decorate ourself s plus clean up. I only received three from the list a space to celebrate my sons birthday because even though is specify on the package a private room the set is up on the basketball court side. ![]() According to the mega VIP tickets I was supposed to get many things within this package.
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